IntelePeer StatusPage Status

All Systems Operational

Communications Automation Platform (CAP) Operational

Smartflows Automation Operational

Insights Analytics Operational

Engage Campaigns Operational

IntelePeer Portal Operational

Intelepeer Portal API Operational

List Management Operational

AI Hub Operational

Intelepeer LLM Operational

Open AI Operational

Azure Service Operational

Smart Messaging Platform Operational

SMS Operational

MMS Operational

10DLC Operational

SMS API Operational

Telecom Watchlist Operational

Verizon Networks Operational

AT&T Operational

T-Mobile Operational

Neustar Operational

Cloud Watchlist Operational

Deepgram Operational

Google Services Operational

Amazon Operational

IBM WATSON Operational

test deepgram Operational

Voice Services Operational

Chicago Switch Operational

Dallas Switch Operational

Denver Switch Operational

Voice Services Portal Operational

Switch Number Translations Operational

Call Authentication API Operational

CNAM Services Operational

International Dialing Operational

Phone Calling (PSTN) Operational

IntelePeer.com Operational

MS Teams Operational

Smart Communicator Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Scheduled Maintenance

SmartFlows v2.9 and Voice Services Portal 2.6.1 Nov 21, 2024 20:00 - Nov 22, 2024 00:00 EST

Upcoming scheduled maintenance notice

Release includes the following:

• A new VM Detection check box was added to the Dial action inputs to ensure voicemail detection
functions correctly.

• Improved search functionality on the Number Assignment page: results now include the full search
criteria even if additional text is added during the search process.

• Improvements and fixes: Bug fixes and enhancements for a smoother experience in the
Voice Services Portal.

No planned service impact during this activity.

https://docs.intelepeer.com/atmosphere/Content/Home.htm
Posted on Nov 19, 2024 - 11:58 EST

Past Incidents

Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

External Vulnerability Scans

Completed - The scheduled maintenance has been completed.
Nov 16, 21:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 09:00 EST

Scheduled - Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

No planned service impact during this activity.
Nov 11, 15:52 EST

Nov 15, 2024

SmartCommunicator v2.8 & v2.9

Completed - The scheduled maintenance has been completed.
Nov 15, 00:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:00 EST

Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• Supervised Inboxes: Allows both users and managers to communicate with customers from a single
number, enhancing collaboration and message management.

• Simplified Navigation: A new tab at the top of the app makes it easier to access all necessary inboxes
and messages without navigating multiple tabs.

• Enhanced Access: Managers with a personal SmartCommunicator number or users with multiple
numbers can seamlessly access relevant tabs for efficient inbox and contact management.

No planned service impact during this activity.

https://docs.intelepeer.com/atmosphere/Content/Home.htm
Nov 11, 18:33 EST

Nov 14, 2024

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

SmartFlows v2.8, Voice Services Portal v2.6, Engage v2.5.2 and CPaaS Mixins v2.4

Completed - The scheduled maintenance has been completed.
Nov 8, 04:00 EST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 EST

Scheduled - Upcoming scheduled maintenance notice

• Enhanced workflow efficiency: Ability to copy and paste actions between flows for faster,
streamlined workflow management.

• Customizable flow appearance: New connector appearance feature allows for precise flow layout
customization.

• Bug fixes and performance improvements: Resolved issues with older flows not appearing correctly
in the search box.

• Improvements and fixes: Bug fixes and enhancements for a smoother experience in the Voice Services
Portal.

• Improvements and fixes: Bug fixes and enhancements for the Engage platform.

• Improvements and fixes: Bug fixes and enhancements for CPaaS Mixins.

Minor disruptions could be experienced, but not expected.

https://docs.intelepeer.com/atmosphere/Content/Home.htm
Oct 24, 18:45 EDT

Nov 7, 2024

Nov 6, 2024

No incidents reported.