In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 2026 - 20:00 EST
Jan 15, 2026 - 20:00 EST
Scheduled - Upcoming scheduled maintenance notice
Release includes the following:
• Voices Services Portal - This maintenance addresses backlog items and bug fixes related to the new, opt-in user interface. It also includes refinements from the initial rollout and improvements tied to single sign-on (SSO) to ensure a smoother and more consistent portal experience.
• SmartFlows - This maintenance consolidates the latest updates and fixes for the SmartFlows generation engine, strengthening reliability and preparing the platform for upcoming enhancements. It also improves usability and consistency through refined action labels and UI enhancements that make flows easier to configure and better support speech-related integrations.
• DNS Servers - This maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Voice Services Portal, Mixins, API, SmartFlows, DNS Servers
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jan 15, 2026 20:00 - Jan 16, 2026 04:00 EST
Release includes the following:
• Voices Services Portal - This maintenance addresses backlog items and bug fixes related to the new, opt-in user interface. It also includes refinements from the initial rollout and improvements tied to single sign-on (SSO) to ensure a smoother and more consistent portal experience.
• SmartFlows - This maintenance consolidates the latest updates and fixes for the SmartFlows generation engine, strengthening reliability and preparing the platform for upcoming enhancements. It also improves usability and consistency through refined action labels and UI enhancements that make flows easier to configure and better support speech-related integrations.
• DNS Servers - This maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Voice Services Portal, Mixins, API, SmartFlows, DNS Servers
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jan 15, 2026 20:00 - Jan 16, 2026 04:00 EST
Communications Automation Platform (CAP)
Under Maintenance
Smartflows Automation
Under Maintenance
Insights Analytics
Operational
Engage Campaigns
Operational
IntelePeer Portal
Operational
Intelepeer Portal API
Operational
List Management
Operational
AI Hub
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
Smart Messaging Platform
Operational
SMS
Operational
MMS
Operational
10DLC
Operational
SMS API
Operational
Telecom Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Neustar
Operational
Lumen Toll Free
Operational
Cloud Watchlist
Operational
Deepgram
Operational
Google Services
Operational
Amazon
Operational
IBM WATSON
Operational
test deepgram
Operational
Voice Services
Under Maintenance
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
Under Maintenance
Switch Number Translations
Operational
Call Authentication API
Operational
CNAM Services
Operational
International Dialing
Operational
Phone Calling (PSTN)
Operational
IntelePeer.com
Operational
MS Teams
Operational
Smart Communicator
Operational
DNS Servers
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
External Vulnerability Scans Jan 17, 2026 10:00-18:00 EST
Upcoming scheduled maintenance notice
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
IntelePeer.com
Posted on Jan 09, 2026 - 09:28 EST
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
IntelePeer.com
Posted on Jan 09, 2026 - 09:28 EST
Voice Services Portal, CPaaS, Chicago Switch and DNS Servers Jan 22, 2026 20:00 - Jan 23, 2026 04:00 EST
Upcoming scheduled maintenance notice
Release includes the following:
• Voice Service Portal - This update simplifies service URL patterns and adds a new interface to support smoother, real-time communication between platform components. It also enhances logging with improved structure and accurate date formatting for better visibility and diagnostics, while addressing underlying asynchronous processing improvements to strengthen overall stability.
• CPaaS - This update delivers a range of improvements to enhance system reliability, observability, and performance. Key changes include migration to updated monitoring functionality, enhanced event logging, fixes for action execution and buffer limitations, and multiple bug fixes addressing stability, race conditions, and message handling.
• Chicago Switch - Chicago HD drive replacement on the alternate node. No planned service impact during this activity. All systems will continue to operate normally, and the team will monitor the environment to ensure full stability throughout the maintenance.
• DNS servers - This maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Voice Services Portal, API, SmartFlows, DNS Servers
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jan 09, 2026 - 09:39 EST
Release includes the following:
• Voice Service Portal - This update simplifies service URL patterns and adds a new interface to support smoother, real-time communication between platform components. It also enhances logging with improved structure and accurate date formatting for better visibility and diagnostics, while addressing underlying asynchronous processing improvements to strengthen overall stability.
• CPaaS - This update delivers a range of improvements to enhance system reliability, observability, and performance. Key changes include migration to updated monitoring functionality, enhanced event logging, fixes for action execution and buffer limitations, and multiple bug fixes addressing stability, race conditions, and message handling.
• Chicago Switch - Chicago HD drive replacement on the alternate node. No planned service impact during this activity. All systems will continue to operate normally, and the team will monitor the environment to ensure full stability throughout the maintenance.
• DNS servers - This maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Voice Services Portal, API, SmartFlows, DNS Servers
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jan 09, 2026 - 09:39 EST