All Systems Operational
Communications Automation Platform (CAP)
Operational
Smartflows Automation
Operational
Insights Analytics
Operational
Engage Campaigns
Operational
IntelePeer Portal
Operational
Intelepeer Portal API
Operational
List Management
Operational
AI Hub
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
AI Agents
Operational
Smart Messaging Platform
Operational
SMS
Operational
MMS
Operational
10DLC
Operational
SMS API
Operational
Telecom Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Neustar
Operational
Lumen Toll Free
Operational
Cloud Watchlist
Operational
Deepgram
Operational
Google Services
Operational
Amazon
Operational
IBM WATSON
Operational
test deepgram
Operational
Voice Services
Operational
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
Operational
Switch Number Translations
Operational
Call Authentication API
Operational
CNAM Services
Operational
International Dialing
Operational
Phone Calling (PSTN)
Operational
IntelePeer.com
Operational
MS Teams
Operational
Smart Communicator
Operational
DNS Servers
Operational
VPN Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CPaaS, Mixins, Smart Communicator, SmartFlows, List Management, Engage, SmartFlows Generator, AI Agents Jun 17, 2026 20:00 - Jun 18, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• CPaaS - This release delivers security and reliability enhancements to the call processing platform, including improvements to how sensitive data is handled and protected during call sessions. It also includes a fix to improve how DTMF tones are sent during call transfers, ensuring smoother and more accurate call routing for your customers.
• Mixins - This update includes enhancements to the Mixins service to support improved reliability and performance as part of ongoing platform architecture improvements, ensuring more consistent and stable automation workflow processing.
• Smart Communicator - This release includes reliability and usability improvements to the messaging experience, including fixes to ensure messages are correctly attributed and delivered across shared and supervised inboxes. It also includes enhancements to support multi-line business compliance, helping ensure messaging interactions are handled accurately and consistently for your teams.
• SmartFlows - This release includes enhancements to the SmartFlows platform to improve security, reliability, and the overall flow building experience. Updates include improvements to how sensitive data is handled and protected within automation flows, along with clearer in-product guidance to help ensure flows are built in a secure and compliant manner.
• List Management - This update delivers a series of improvements to the List Management interface, enhancing overall usability, data validation, and consistency across list creation and management workflows for a more reliable and intuitive experience.
• Engage - This update includes reliability and performance improvements to ensure campaigns run smoothly and accurately from start to finish, delivering a more consistent and dependable experience for your outbound communications.
• SmartFlows Generator (SFgen) - This update delivers improvements to the SmartFlows generation service to enhance overall reliability and consistency of automated flow deployment.
• AI Agents - This release delivers enhancements to AI-powered answering machine detection, improving the accuracy and speed of identifying live callers versus voicemail systems during outbound campaigns. Updates include reduced response latency for live answer interactions and more reliable voicemail handling.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS, Mixins,Smart Communicator,SmartFlows,List Management,Engage,SmartFlows Generator,AI Agents
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jun 08, 2026 - 17:28 EDT
Release includes the following:
• CPaaS - This release delivers security and reliability enhancements to the call processing platform, including improvements to how sensitive data is handled and protected during call sessions. It also includes a fix to improve how DTMF tones are sent during call transfers, ensuring smoother and more accurate call routing for your customers.
• Mixins - This update includes enhancements to the Mixins service to support improved reliability and performance as part of ongoing platform architecture improvements, ensuring more consistent and stable automation workflow processing.
• Smart Communicator - This release includes reliability and usability improvements to the messaging experience, including fixes to ensure messages are correctly attributed and delivered across shared and supervised inboxes. It also includes enhancements to support multi-line business compliance, helping ensure messaging interactions are handled accurately and consistently for your teams.
• SmartFlows - This release includes enhancements to the SmartFlows platform to improve security, reliability, and the overall flow building experience. Updates include improvements to how sensitive data is handled and protected within automation flows, along with clearer in-product guidance to help ensure flows are built in a secure and compliant manner.
• List Management - This update delivers a series of improvements to the List Management interface, enhancing overall usability, data validation, and consistency across list creation and management workflows for a more reliable and intuitive experience.
• Engage - This update includes reliability and performance improvements to ensure campaigns run smoothly and accurately from start to finish, delivering a more consistent and dependable experience for your outbound communications.
• SmartFlows Generator (SFgen) - This update delivers improvements to the SmartFlows generation service to enhance overall reliability and consistency of automated flow deployment.
• AI Agents - This release delivers enhancements to AI-powered answering machine detection, improving the accuracy and speed of identifying live callers versus voicemail systems during outbound campaigns. Updates include reduced response latency for live answer interactions and more reliable voicemail handling.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS, Mixins,Smart Communicator,SmartFlows,List Management,Engage,SmartFlows Generator,AI Agents
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jun 08, 2026 - 17:28 EDT
External Vulnerability Scans Jun 20, 2026 10:00-18:00 EDT
Upcoming scheduled maintenance notice
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
IntelePeer.com
Posted on Jun 08, 2026 - 15:13 EDT
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
IntelePeer.com
Posted on Jun 08, 2026 - 15:13 EDT
CPaaS, Mixins, Voice Service Portal, Smart Communicator, SMS Routers, and AI Agents Jun 25, 2026 20:00 - Jun 26, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• CPaaS - This release delivers security and reliability enhancements to the call processing platform, including improvements to how sensitive data is handled and protected during call sessions. It also includes a fix to improve how DTMF tones are sent during call transfers, ensuring smoother and more accurate call routing for your customers.
• Mixins - This update includes enhancements to the Mixins service to support improved reliability and performance as part of ongoing platform architecture improvements, ensuring more consistent and stable automation workflow processing.
• Voice Services Portal - This update includes enhancements to the Mixins service to support improved reliability and performance as part of ongoing platform architecture improvements, ensuring more consistent and stable automation workflow processing.
• Smart Communicator - This release includes reliability and usability improvements to the messaging experience, including fixes to ensure messages are correctly attributed and delivered across shared and supervised inboxes. It also includes enhancements to support multi-line business compliance, helping ensure messaging interactions are handled accurately and consistently for your teams.
• SMS - This update includes infrastructure improvements to the SMS service to enhance overall reliability, scalability, and long-term maintainability, ensuring a more stable and consistent messaging experience.
• AI Agents - This release delivers enhancements to AI-powered answering machine detection, improving the accuracy and speed of identifying live callers versus voicemail systems during outbound campaigns. Updates include reduced response latency for live answer interactions and more reliable voicemail handling.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS,Mixins,Voice Service Portal,Smart Communicator,SMS Routers,AI Agents
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jun 12, 2026 - 16:01 EDT
Release includes the following:
• CPaaS - This release delivers security and reliability enhancements to the call processing platform, including improvements to how sensitive data is handled and protected during call sessions. It also includes a fix to improve how DTMF tones are sent during call transfers, ensuring smoother and more accurate call routing for your customers.
• Mixins - This update includes enhancements to the Mixins service to support improved reliability and performance as part of ongoing platform architecture improvements, ensuring more consistent and stable automation workflow processing.
• Voice Services Portal - This update includes enhancements to the Mixins service to support improved reliability and performance as part of ongoing platform architecture improvements, ensuring more consistent and stable automation workflow processing.
• Smart Communicator - This release includes reliability and usability improvements to the messaging experience, including fixes to ensure messages are correctly attributed and delivered across shared and supervised inboxes. It also includes enhancements to support multi-line business compliance, helping ensure messaging interactions are handled accurately and consistently for your teams.
• SMS - This update includes infrastructure improvements to the SMS service to enhance overall reliability, scalability, and long-term maintainability, ensuring a more stable and consistent messaging experience.
• AI Agents - This release delivers enhancements to AI-powered answering machine detection, improving the accuracy and speed of identifying live callers versus voicemail systems during outbound campaigns. Updates include reduced response latency for live answer interactions and more reliable voicemail handling.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS,Mixins,Voice Service Portal,Smart Communicator,SMS Routers,AI Agents
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jun 12, 2026 - 16:01 EDT
Denver Network Jul 19, 2026 07:00-13:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
PLEASE READ ACTION MAY BE REQUIRED
As part of IntelePeer’s continued efforts to enhance and modernize our network infrastructure, we will be performing scheduled maintenance at our Denver Data Center.
This maintenance represents the second phase of our broader data center update and modernization initiative.
Maintenance Details:
Date: Sunday, July 19th, 2026
Time: 7:00 AM – 1:00 PM EST
Impact: Intermittent service impact for voice services utilizing our Denver Data Center
During this maintenance window, customers utilizing voice services routed through our Denver Data Center may experience intermittent service interruptions. To minimize potential impact and for customers who require 24hr availability, we strongly encourage the utilization of redundant voice trunking or alternate routing options where available.
For customers with redundant trunk configurations already in place, any impact is expected to be minimal, if any, as traffic should automatically fail over to these alternate paths during the maintenance window.
Our teams will be closely monitoring all systems throughout the maintenance and will work to promptly address any issues that may arise.
We appreciate your understanding and cooperation as we work to improve the reliability and performance of our services. If you have any questions or need assistance preparing for this maintenance, please contact our support team at +1 (866) 780-8639 or support@intelepeer.ai
Thank you for your partnership.
IntelePeer Operations
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Denver Switch
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jun 08, 2026 - 15:55 EDT
Release includes the following:
PLEASE READ ACTION MAY BE REQUIRED
As part of IntelePeer’s continued efforts to enhance and modernize our network infrastructure, we will be performing scheduled maintenance at our Denver Data Center.
This maintenance represents the second phase of our broader data center update and modernization initiative.
Maintenance Details:
Date: Sunday, July 19th, 2026
Time: 7:00 AM – 1:00 PM EST
Impact: Intermittent service impact for voice services utilizing our Denver Data Center
During this maintenance window, customers utilizing voice services routed through our Denver Data Center may experience intermittent service interruptions. To minimize potential impact and for customers who require 24hr availability, we strongly encourage the utilization of redundant voice trunking or alternate routing options where available.
For customers with redundant trunk configurations already in place, any impact is expected to be minimal, if any, as traffic should automatically fail over to these alternate paths during the maintenance window.
Our teams will be closely monitoring all systems throughout the maintenance and will work to promptly address any issues that may arise.
We appreciate your understanding and cooperation as we work to improve the reliability and performance of our services. If you have any questions or need assistance preparing for this maintenance, please contact our support team at +1 (866) 780-8639 or support@intelepeer.ai
Thank you for your partnership.
IntelePeer Operations
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Denver Switch
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jun 08, 2026 - 15:55 EDT