All Systems Operational

Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API ? Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar ? Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON ? Operational
test deepgram ? Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams ? Operational
Smart Communicator Operational
DNS Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IntelePeer Components Jun 12, 2025 20:00 - Jun 13, 2025 04:00 EDT

Upcoming scheduled maintenance notice

Release includes the following:

• Improved Flow Management and Troubleshooting: New features like the Variable Glossary and Enhanced Audit Trail make it easier to track variables, compare flow versions, and streamline debugging— boosting efficiency for flow builders.

• Improvements and fixes: Bug fixes and enhancements to internal reporting related to Deepgram.

• Improvements and fixes: Bug fixes and enhancements related to the UI experience in AI Hub.

Minor disruptions could be experienced, but not expected.

Smartflows, Deepgram, AI Hub

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Posted on Jun 06, 2025 - 11:32 EDT

IntelePeer Components Jun 17, 2025 20:00 - Jun 18, 2025 04:00 EDT

Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: This update includes bug fixes and enhancements to the internal
reporting system associated with the Insights View.

No planned service impact during this activity.

Insights

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Posted on Jun 06, 2025 - 11:16 EDT

IntelePeer Components Jun 20, 2025 05:30-13:30 EDT

Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: Bug fixes and enhancements related to the UI experience in AI Hub.

• Improved Navigation: Updates to make accessing features and resources more intuitive.

No planned service impact during this activity.

AI Hub

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Posted on Jun 06, 2025 - 10:58 EDT

External Vulnerability Scans Jun 21, 2025 10:00-22:00 EDT

Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

No planned service impact during this activity.

Posted on Jun 06, 2025 - 10:55 EDT
Jun 11, 2025

No incidents reported today.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Completed - The scheduled maintenance has been completed.
Jun 6, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: This update includes bug fixes and enhancements to the internal
reporting system associated with the Insights View.

• Improvements and fixes: Bug fixes and enhancements for CPaaS.

• Improvements and fixes: The Voice Services Portal has been improved to boost overall system performance,
reliability, and security. These enhancements contribute to a smoother and more secure user experience.

No planned service impact during this activity.

Insights, CPaaS and Voice Services Portal


https://docs.intelepeer.com/atmosphere/Content/Home.htm

May 28, 15:47 EDT
Jun 5, 2025
Jun 4, 2025

No incidents reported.

Jun 3, 2025
Resolved - This incident has been resolved.
Jun 3, 13:45 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 3, 13:33 EDT
Identified - AI Hub code fix has been deployed to manage JSON structure.
Jun 3, 13:21 EDT
Update - We are experiencing degradation with our AI Hub and this is being currently investigated.
Jun 3, 13:14 EDT
Investigating - We are currently investigating this issue.
Jun 3, 13:14 EDT
Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025
Completed - The scheduled maintenance has been completed.
May 30, 00:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• Added support for a new speech recognition provider to enhance accuracy and performance.

• System stability and efficiency have been improved with smoother error handling and architecture upgrades.


No planned service impact during this activity.

Hermes

https://docs.intelepeer.com/atmosphere/Content/Home.htm

May 28, 15:44 EDT
May 29, 2025
May 28, 2025

No incidents reported.