All Systems Operational

Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API ? Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar ? Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON ? Operational
test deepgram ? Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams ? Operational
Smart Communicator Operational
DNS Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IntelePeer Components Jul 24, 2025 20:00 - Jul 25, 2025 04:00 EDT

Update - We will be undergoing scheduled maintenance during this time.
Jul 17, 2025 - 16:34 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: This update includes various bug fixes, performance enhancements, and data enrichments to the internal reporting system that supports the Insights View. These improvements are designed to provide more accurate metrics, faster load times, and an overall more reliable reporting experience.

• Improvements and fixes: We've enhanced the Voice Services Portal to improve overall performance, reliability, and security. This update also includes improvements to the portal's appearance and navigation for a more intuitive user experience, along with expanded API functionality to support more efficient and seamless transactions.

No planned service impact during this activity.

Insights Analytics, SmartFlows, Healthcare Verticals, Voice Services Portal

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Jul 11, 2025 - 18:59 EDT

IntelePeer Components Jul 25, 2025 05:30-09:30 EDT

Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: Enhancements to AI Hub aimed at expanding functionality and improving the overall user experience. These enhancements are designed to make it easier to build and manage AI-driven workflows.

• Improved Navigation: Updates to make accessing features and resources more intuitive.

No planned service impact during this activity.

AI Hub

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Posted on Jul 11, 2025 - 19:02 EDT

External Vulnerability Scans Jul 26, 2025 10:00-18:00 EDT

Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

No planned service impact during this activity.

IntelePeer.com

Posted on Jul 11, 2025 - 19:05 EDT
Jul 18, 2025
Completed - The scheduled maintenance has been completed.
Jul 18, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 21:00 EDT
Scheduled - Release includes the following:

• Improvements and fixes: This update includes bug fixes and system enhancements for CPaaS improving
overall reliability and functionality.
Enhanced internal logging and diagnostics to support faster troubleshooting and issue resolution.

• Implement internal routing changes within CPaaS Mixins infrastructure to improve consistency and
performance.

• Improvements and fixes: Bug fixes and enhancements related to our DNS.


Minor disruptions could be experienced, but not expected.

CPaaS,Mixins,DNS

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Jul 2, 19:38 EDT
Jul 17, 2025
Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Completed - The scheduled maintenance has been completed.
Jul 11, 09:37 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 05:30 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: Bug fixes and enhancements related to the UI experience in AI Hub.

• Improved Navigation: Updates to make accessing features and resources more intuitive.


No planned service impact during this activity

Jul 1, 10:23 EDT
Completed - The scheduled maintenance has been completed.
Jul 11, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 10, 20:00 EDT
Scheduled - Release includes the following:

• API enhancements are being introduced to increase performance and reliability.

• Improvements and fixes: This update includes bug fixes and system enhancements for CPaaS Mixins,
improving overall reliability and functionality.

• Vertical Solutions: New functionalities include appointment confirmation,
rescheduling, and cancellation.

• Improvements and fixes: This update includes bug fixes and enhancements to the internal
reporting system associated with the Insights View.

• Improvements and fixes: We've enhanced the Voice Services Portal to improve overall performance,
reliability, and security, and expanded API functionality to support more efficient transactions.

Minor disruptions could be experienced, but not expected.

Hermes,CPaaS,Healthcare Verticals,Insights,Portal

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Jul 1, 10:21 EDT
Jul 10, 2025
Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.