All Systems Operational
Communications Automation Platform (CAP)
Operational
Smartflows Automation
Operational
Insights Analytics
Operational
Engage Campaigns
Operational
IntelePeer Portal
Operational
Intelepeer Portal API
Operational
List Management
Operational
AI Hub
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
AI Agents
Operational
Smart Messaging Platform
Operational
SMS
Operational
MMS
Operational
10DLC
Operational
SMS API
Operational
Telecom Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Neustar
Operational
Lumen Toll Free
Operational
Cloud Watchlist
Operational
Deepgram
Operational
Google Services
Operational
Amazon
Operational
IBM WATSON
Operational
test deepgram
Operational
Voice Services
Operational
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
Operational
Switch Number Translations
Operational
Call Authentication API
Operational
CNAM Services
Operational
International Dialing
Operational
Phone Calling (PSTN)
Operational
IntelePeer.com
Operational
MS Teams
Operational
Smart Communicator
Operational
DNS Servers
Operational
VPN Servers
Operational
Infrastructure Component
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Informational Maintenance Notice — AI Agents Sep 8, 2026 20:00 - Sep 9, 2026 00:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Sep 08, 2026 - 18:52 EDT
Sep 08, 2026 - 18:52 EDT
Scheduled -
Upcoming scheduled maintenance notice
Release includes the following:
• AI Agents - This release resolves an issue affecting patient lookup by phone number for practice management integrations, ensuring the AI voice agent can accurately identify and retrieve patient information during inbound calls. No downtime is expected for this release.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Sep 08, 2026 - 18:51 EDT
Release includes the following:
• AI Agents - This release resolves an issue affecting patient lookup by phone number for practice management integrations, ensuring the AI voice agent can accurately identify and retrieve patient information during inbound calls. No downtime is expected for this release.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Sep 08, 2026 - 18:51 EDT
Routing Engine (Voice) Sep 21, 2026 20:00-23:00 EDT
Release includes the following:
• Routing Engine - IntelePeer will be performing scheduled maintenance to upgrade core provisioning and routing infrastructure to a more modern and secure platform. This work is part of our ongoing commitment to improving overall system reliability, performance, and long-term stability of our network services. During this maintenance window, customers should refrain from making any trunk-related changes in the portal.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 10, 2026 - 16:38 EDT
• Routing Engine - IntelePeer will be performing scheduled maintenance to upgrade core provisioning and routing infrastructure to a more modern and secure platform. This work is part of our ongoing commitment to improving overall system reliability, performance, and long-term stability of our network services. During this maintenance window, customers should refrain from making any trunk-related changes in the portal.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 10, 2026 - 16:38 EDT
Core Infrastructure continuation - Denver (Voice) Sep 24, 2026 20:00 - Sep 25, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• Core Infrastructure - IntelePeer will be performing the next phase of scheduled infrastructure maintenance as part of our ongoing Denver data center modernization initiative. This work continues the consolidation of servers onto newer, more modern equipment to improve overall reliability, performance, and long-term resilience of our network and platform services. All work will be performed with full redundancy in place to ensure uninterrupted service throughout the maintenance window.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 14, 2026 - 17:48 EDT
Release includes the following:
• Core Infrastructure - IntelePeer will be performing the next phase of scheduled infrastructure maintenance as part of our ongoing Denver data center modernization initiative. This work continues the consolidation of servers onto newer, more modern equipment to improve overall reliability, performance, and long-term resilience of our network and platform services. All work will be performed with full redundancy in place to ensure uninterrupted service throughout the maintenance window.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 14, 2026 - 17:48 EDT
External Vulnerability Scans Sep 26, 2026 10:00-18:00 EDT
Upcoming scheduled maintenance notice
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 10, 2026 - 16:33 EDT
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 10, 2026 - 16:33 EDT
SmartFlows Automation and SMS Routers Oct 1, 2026 20:00 - Oct 2, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• SmartFlows Automation - This release includes usability and reliability improvements to the SmartFlows platform. It resolves an issue where flows stored in folders did not correctly display which version was actively deployed, giving users clearer and more accurate visibility into their flow status. It also introduces support for dynamic time zone handling per location, ensuring hours of operation are evaluated correctly for customers with offices across multiple time zones.
• SMS Routers - This update includes improvements to the accuracy and reliability of SMS message delivery reporting. It resolves an issue where delivery receipts were returning an unknown status, ensuring customers receive accurate and consistent delivery confirmations for their outbound messages.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 17, 2026 - 16:19 EDT
Release includes the following:
• SmartFlows Automation - This release includes usability and reliability improvements to the SmartFlows platform. It resolves an issue where flows stored in folders did not correctly display which version was actively deployed, giving users clearer and more accurate visibility into their flow status. It also introduces support for dynamic time zone handling per location, ensuring hours of operation are evaluated correctly for customers with offices across multiple time zones.
• SMS Routers - This update includes improvements to the accuracy and reliability of SMS message delivery reporting. It resolves an issue where delivery receipts were returning an unknown status, ensuring customers receive accurate and consistent delivery confirmations for their outbound messages.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 17, 2026 - 16:19 EDT