All Systems Operational

Communications Automation Platform (CAP) Operational
Smartflows Automation Operational
Insights Analytics Operational
Engage Campaigns Operational
IntelePeer Portal Operational
Intelepeer Portal API Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
AI Agents Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON Operational
test deepgram Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal Operational
Switch Number Translations Operational
Call Authentication API Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams Operational
Smart Communicator Operational
DNS Servers Operational
VPN Servers Operational
Infrastructure Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Voice Services Portal and Routing Engine Nov 12, 2026 20:00 - Nov 13, 2026 04:00 EST

Upcoming scheduled maintenance notice

Release includes the following:

• Voice Services Portal - This release includes security, reliability, and usability improvements to the portal. It strengthens access control enforcement to ensure user permissions are applied consistently across all portal actions, and includes a fix to ensure voice service settings remain accurate and in sync when routing changes are made across multiple numbers. It also includes usability improvements to the portal administration experience for a more consistent and reliable workflow.

• Routing Engine - IntelePeer will be performing a network update on Session Router infrastructure in our Dallas data center to support enhanced call monitoring and diagnostics capabilities. This work is part of our ongoing commitment to improving network visibility, reliability, and operational performance. All work will be performed with full redundancy in place to ensure uninterrupted service throughout the maintenance window.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Oct 30, 2026 - 18:31 EDT

External Vulnerability Scans Nov 21, 2026 10:00-18:00 EST

Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Oct 30, 2026 - 18:28 EDT

Oct 31, 2026

No incidents reported today.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

Security update: PHP vulnerabilities (PHP2Shell) – October 22, 2026
Resolved - This incident has been resolved.
Oct 27, 13:14 EDT
Update - As most of you are aware, we were impacted by an industry wide PHP vulnerability issue that affected thousands of websites and applications known as the PHP2Shell hack which allowed unauthenticated remote code execution and memory disclosure.

Specifically for most of you, we locked down the portal and internal users can still get to the portal via VPN and we published status page alerts to notify customers and internal users to open a ticket and whitelist their IP’s for access.

Later tonight, the portal team will be upgrading our PHP code version to mitigate this issue and all situation should normalize by then.
Oct 26, 12:53 EDT
Update - Security update: PHP vulnerabilities (PHP2Shell) – October 23, 2026
This update follows our October 22 notice on PHP2Shell (CVE-2026-109618 and CVE-2026-109619). Since then we have added more protections to the IntelePeer Customer Portal and scheduled the permanent fix.
What changed since our last update
New protections are in place. Last night we turned on additional web security rules designed to block known PHP2Shell attack attempts. These sit on top of the protections we put in place earlier this week.
Portal access is temporarily limited to known locations. To reduce exposure further, the Customer Portal now accepts connections only from internet (IP) addresses that have recently been used to access it. Connections from other addresses will see an access-denied page.
No signs of exploitation. We still see no indication that these vulnerabilities have been used against IntelePeer systems, and we continue to monitor closely.
If you can’t reach the portal
If your team is blocked, please open a ticket with our support team at support@intelepeer.com. We apologize for the inconvenience. This restriction is temporary and will be removed once the permanent fix is in place.
The permanent fix
The upgrade to a patched PHP release is in final testing now. We will deploy it to production as soon as possible once testing is complete. We will confirm here once it’s deployed and the access restriction has been lifted.

Pointers for your own environment
Find any systems you run that use PHP, including third-party applications and appliances.
Apply the PHP development team’s fixes, or your vendors’ patches, as soon as possible.
Until you can patch, limit who can reach affected systems and watch for unusual activity.
If you have questions, please contact support@intelepeer.com.
Oct 23, 10:25 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 12:11 EDT
Investigating - This is our latest update on PHP2Shell, the name widely used for two critical security flaws in PHP (CVE-2026-109618 and CVE-2026-109619). PHP is one of the most common programming languages for web applications. Details of the flaws were made public on October 20, earlier than planned, and the PHP development team released fixes the next day on October 21st.

Where things stand today
• Interim protections are in place for both vulnerabilities. Last night our engineering and operations teams updated the affected PHP components and hardened their configuration. These steps cut off the known attack methods while we finish the permanent fix.
• No signs of exploitation. We have seen no indication that these vulnerabilities have been used against IntelePeer systems. We are monitoring the affected systems closely, and our teams are ready to respond right away if anything suspicious appears.
• Additional access controls under review. We are evaluating more restrictions on who can reach the affected systems. Before we make any change, we are checking it against customer integrations so your service isn’t disrupted. If we need anything from you, we will reach out directly.

The permanent fix
The permanent fix is an upgrade to the latest patched PHP release. Our development team is completing the platform changes needed to support that upgrade, and each update will be tested for compatibility and stability before deployment. We expect to share a target completion date shortly and will update you as soon as we confirm it.

Pointers for your own environment
• Find any systems you run that use PHP, including third-party applications and appliances.
• Apply the PHP project’s October 21 fixes, or your vendors’ patches, as soon as they’re available.
• Until you can patch, limit access to affected systems where you can, and watch for unusual activity.


If you have questions, please contact our support team at support@intelepeer.com.
Oct 22, 12:10 EDT

Oct 26, 2026

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

Voice Services Portal
Completed - The scheduled maintenance has been completed.
Oct 23, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 20:00 EDT
Scheduled - Release includes the following:

• Voice Services Portal - This release includes reliability and accuracy improvements to the portal experience. It resolves an issue where E911 type displays were showing inconsistently for Microsoft Teams Dynamic 911 configurations. It also includes fixes to improve portal navigation and search functionality.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Oct 9, 17:53 EDT

Oct 22, 2026

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

External Vulnerability Scans
Completed - The scheduled maintenance has been completed.
Oct 17, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 EDT
Scheduled - Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Oct 9, 17:50 EDT
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