In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 2025 - 10:00 EDT
Jun 21, 2025 - 10:00 EDT
Scheduled - Upcoming scheduled maintenance notice
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
No planned service impact during this activity.
Jun 21, 2025 10:00-22:00 EDT
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
No planned service impact during this activity.
Jun 21, 2025 10:00-22:00 EDT
Communications Automation Platform (CAP)
Operational
Smartflows Automation
?
Operational
Insights Analytics
?
Operational
Engage Campaigns
?
Operational
IntelePeer Portal
?
Operational
Intelepeer Portal API
?
Operational
List Management
Operational
AI Hub
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
Smart Messaging Platform
Operational
SMS
Operational
MMS
Operational
10DLC
Operational
SMS API
?
Operational
Telecom Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Neustar
?
Operational
Lumen Toll Free
Operational
Cloud Watchlist
Operational
Deepgram
Operational
Google Services
Operational
Amazon
Operational
IBM WATSON
?
Operational
test deepgram
?
Operational
Voice Services
Operational
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
?
Operational
Switch Number Translations
?
Operational
Call Authentication API
?
Operational
CNAM Services
Operational
International Dialing
Operational
Phone Calling (PSTN)
Operational
IntelePeer.com
Under Maintenance
MS Teams
?
Operational
Smart Communicator
Operational
DNS Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IntelePeer Components Jun 26, 2025 20:00 - Jun 27, 2025 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• API enhancements are being introduced to increase performance and reliability.
• Vertical Solutions: New functionalities include appointment confirmation, rescheduling, and cancellation.
• Improvements and fixes: Bug fixes and enhancements for CPaaS.
• Improvements and fixes: Bug fixes and enhancements related to the Smart Communicator experience.
• SMS platform improvements: Includes bug fixes and enhancements to improve stability, reliability, and
overall messaging performance.
• Improvements and fixes: The Voice Services Portal has been improved to boost overall system
performance, reliability, and security. These enhancements contribute to a smoother and more secure
user experience.
Minor disruptions could be experienced, but not expected.
Hermes, Vertical Solutions, CPaaS, SmartCommunicator, SMS Router, Voice Services Portal
https://docs.intelepeer.com/atmosphere/Content/Home.htm
Posted on Jun 18, 2025 - 19:20 EDT
Release includes the following:
• API enhancements are being introduced to increase performance and reliability.
• Vertical Solutions: New functionalities include appointment confirmation, rescheduling, and cancellation.
• Improvements and fixes: Bug fixes and enhancements for CPaaS.
• Improvements and fixes: Bug fixes and enhancements related to the Smart Communicator experience.
• SMS platform improvements: Includes bug fixes and enhancements to improve stability, reliability, and
overall messaging performance.
• Improvements and fixes: The Voice Services Portal has been improved to boost overall system
performance, reliability, and security. These enhancements contribute to a smoother and more secure
user experience.
Minor disruptions could be experienced, but not expected.
Hermes, Vertical Solutions, CPaaS, SmartCommunicator, SMS Router, Voice Services Portal
https://docs.intelepeer.com/atmosphere/Content/Home.htm
Posted on Jun 18, 2025 - 19:20 EDT
IntelePeer Components Jun 27, 2025 05:30-13:30 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• Improvements and fixes: Bug fixes and enhancements related to the UI experience in AI Hub.
• Improved Navigation: Updates to make accessing features and resources more intuitive.
No planned service impact during this activity.
AI Hub
https://docs.intelepeer.com/atmosphere/Content/Home.htm
Posted on Jun 06, 2025 - 10:58 EDT
Release includes the following:
• Improvements and fixes: Bug fixes and enhancements related to the UI experience in AI Hub.
• Improved Navigation: Updates to make accessing features and resources more intuitive.
No planned service impact during this activity.
AI Hub
https://docs.intelepeer.com/atmosphere/Content/Home.htm
Posted on Jun 06, 2025 - 10:58 EDT
Chicago Data Center Jul 13, 2025 02:00-05:00 EDT
Dear Valued Customer,
PLEASE READ ACTION MAY BE REQUIRED
As part of IntelePeer’s continued efforts to enhance and modernize our network infrastructure, we will be performing scheduled maintenance at our Chicago Data Center. This maintenance represents the first phase of our broader data center update and modernization initiative. Similar maintenances will be scheduled for our Denver and Dallas data centers at later dates, which will be communicated separately.
Maintenance Details:
• Date: Sunday, July 13, 2025
• Time: 2:00 AM – 5:00 AM EST
• Impact: Intermittent service impact for voice services utilizing our Chicago Data Center
During this maintenance window, customers utilizing voice services routed through our Chicago Data Center may experience intermittent service interruptions. To minimize potential impact and for customers who require 24hr availability, we strongly encourage the utilization of redundant voice trunking or alternate routing options where available.
For customers with redundant trunk configurations already in place, any impact is expected to be minimal, if any, as traffic should automatically fail over to these alternate paths during the maintenance window.
Our teams will be closely monitoring all systems throughout the maintenance and will work to promptly address any issues that may arise.
We appreciate your understanding and cooperation as we work to improve the reliability and performance of our services. If you have any questions or need assistance preparing for this maintenance, please contact our support team at +1 (866) 780-8639 or support@intelepeer.ai
Thank you for your partnership.
IntelePeer Operations
Posted on Jun 13, 2025 - 11:39 EDT
PLEASE READ ACTION MAY BE REQUIRED
As part of IntelePeer’s continued efforts to enhance and modernize our network infrastructure, we will be performing scheduled maintenance at our Chicago Data Center. This maintenance represents the first phase of our broader data center update and modernization initiative. Similar maintenances will be scheduled for our Denver and Dallas data centers at later dates, which will be communicated separately.
Maintenance Details:
• Date: Sunday, July 13, 2025
• Time: 2:00 AM – 5:00 AM EST
• Impact: Intermittent service impact for voice services utilizing our Chicago Data Center
During this maintenance window, customers utilizing voice services routed through our Chicago Data Center may experience intermittent service interruptions. To minimize potential impact and for customers who require 24hr availability, we strongly encourage the utilization of redundant voice trunking or alternate routing options where available.
For customers with redundant trunk configurations already in place, any impact is expected to be minimal, if any, as traffic should automatically fail over to these alternate paths during the maintenance window.
Our teams will be closely monitoring all systems throughout the maintenance and will work to promptly address any issues that may arise.
We appreciate your understanding and cooperation as we work to improve the reliability and performance of our services. If you have any questions or need assistance preparing for this maintenance, please contact our support team at +1 (866) 780-8639 or support@intelepeer.ai
Thank you for your partnership.
IntelePeer Operations
Posted on Jun 13, 2025 - 11:39 EDT