In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 2026 - 20:00 EDT
Scheduled - Release includes the following:

• Voice Services Portal - This release includes reliability and accuracy improvements to the portal experience. It resolves an issue where E911 type displays were showing inconsistently for Microsoft Teams Dynamic 911 configurations. It also includes fixes to improve portal navigation and search functionality.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

Oct 22, 2026 20:00 - Oct 23, 2026 04:00 EDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 22, 2026 - 12:11 EDT
Investigating - This is our latest update on PHP2Shell, the name widely used for two critical security flaws in PHP (CVE-2026-109618 and CVE-2026-109619). PHP is one of the most common programming languages for web applications. Details of the flaws were made public on October 20, earlier than planned, and the PHP development team released fixes the next day on October 21st.

Where things stand today
• Interim protections are in place for both vulnerabilities. Last night our engineering and operations teams updated the affected PHP components and hardened their configuration. These steps cut off the known attack methods while we finish the permanent fix.
• No signs of exploitation. We have seen no indication that these vulnerabilities have been used against IntelePeer systems. We are monitoring the affected systems closely, and our teams are ready to respond right away if anything suspicious appears.
• Additional access controls under review. We are evaluating more restrictions on who can reach the affected systems. Before we make any change, we are checking it against customer integrations so your service isn’t disrupted. If we need anything from you, we will reach out directly.

The permanent fix
The permanent fix is an upgrade to the latest patched PHP release. Our development team is completing the platform changes needed to support that upgrade, and each update will be tested for compatibility and stability before deployment. We expect to share a target completion date shortly and will update you as soon as we confirm it.

Pointers for your own environment
• Find any systems you run that use PHP, including third-party applications and appliances.
• Apply the PHP project’s October 21 fixes, or your vendors’ patches, as soon as they’re available.
• Until you can patch, limit access to affected systems where you can, and watch for unusual activity.


If you have questions, please contact our support team at support@intelepeer.com.

Oct 22, 2026 - 12:10 EDT
Communications Automation Platform (CAP) Operational
Smartflows Automation Operational
Insights Analytics Operational
Engage Campaigns Operational
IntelePeer Portal Operational
Intelepeer Portal API Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
AI Agents Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON Operational
test deepgram Operational
Voice Services Under Maintenance
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal Under Maintenance
Switch Number Translations Operational
Call Authentication API Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams Operational
Smart Communicator Operational
DNS Servers Operational
VPN Servers Operational
Infrastructure Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 23, 2026

No incidents reported today.

Oct 22, 2026

Unresolved incidents: Voice Services Portal, Security update: PHP vulnerabilities (PHP2Shell) – October 22, 2026.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

Completed - The scheduled maintenance has been completed.
Oct 17, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 17, 10:00 EDT
Scheduled - Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

Oct 9, 17:50 EDT

Oct 16, 2026

Completed - The scheduled maintenance has been completed.
Oct 16, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• AI Agents - This release delivers conversational flow improvements to the AI voice agent experience, including more natural appointment type navigation, faster and cleaner call transfer interactions, and enhanced handling of rescheduling requests. It also includes improvements to call flow accuracy to ensure callers are smoothly guided through their interactions without unexpected interruptions.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

Oct 9, 17:49 EDT

Oct 15, 2026

Oct 14, 2026

Resolved - This issue has been resolved.
Oct 14, 13:05 EDT
Monitoring - Intelepeer has mitigated the issue and is monitoring.
Oct 14, 09:49 EDT
Investigating - Intelepeer is investigating issues logging into its customer portal. We are aware of the issue and are investigating.
Oct 14, 09:13 EDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.