All Systems Operational

Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API ? Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar ? Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON ? Operational
test deepgram ? Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams ? Operational
Smart Communicator Operational
DNS Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

IntelePeer Components Jul 10, 2025 20:00 - Jul 11, 2025 04:00 EDT

Release includes the following:

• API enhancements are being introduced to increase performance and reliability.

• Improvements and fixes: This update includes bug fixes and system enhancements for CPaaS Mixins,
improving overall reliability and functionality.

• Vertical Solutions: New functionalities include appointment confirmation,
rescheduling, and cancellation.

• Improvements and fixes: This update includes bug fixes and enhancements to the internal
reporting system associated with the Insights View.

• Improvements and fixes: We've enhanced the Voice Services Portal to improve overall performance,
reliability, and security, and expanded API functionality to support more efficient transactions.

Minor disruptions could be experienced, but not expected.

Hermes,CPaaS,Healthcare Verticals,Insights,Portal

https://docs.intelepeer.com/atmosphere/Content/Home.htm
Posted on Jul 01, 2025 - 10:21 EDT

IntelePeer Components Jul 11, 2025 05:30-13:30 EDT

Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: Bug fixes and enhancements related to the UI experience in AI Hub.

• Improved Navigation: Updates to make accessing features and resources more intuitive.


No planned service impact during this activity
Posted on Jul 01, 2025 - 10:23 EDT

IntelePeer Components Jul 17, 2025 21:00 - Jul 18, 2025 05:00 EDT

Release includes the following:

• Improvements and fixes: This update includes bug fixes and system enhancements for CPaaS improving
overall reliability and functionality.
Enhanced internal logging and diagnostics to support faster troubleshooting and issue resolution.

• Implement internal routing changes within CPaaS Mixins infrastructure to improve consistency and
performance.

• Improvements and fixes: Bug fixes and enhancements related to our DNS.


Minor disruptions could be experienced, but not expected.

CPaaS,Mixins,DNS

https://docs.intelepeer.com/atmosphere/Content/Home.htm
Posted on Jul 02, 2025 - 19:38 EDT
Jul 10, 2025

No incidents reported today.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
IntelePeer Components
Completed - The scheduled maintenance has been completed.
Jun 27, 13:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 27, 05:30 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• Improvements and fixes: Bug fixes and enhancements related to the UI experience in AI Hub.

• Improved Navigation: Updates to make accessing features and resources more intuitive.

No planned service impact during this activity.

AI Hub

https://docs.intelepeer.com/atmosphere/Content/Home.htm
Jun 6, 10:58 EDT
IntelePeer Components
Completed - The scheduled maintenance has been completed.
Jun 27, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• API enhancements are being introduced to increase performance and reliability.

• Vertical Solutions: New functionalities include appointment confirmation, rescheduling, and cancellation.

• Improvements and fixes: Bug fixes and enhancements for CPaaS.

• Improvements and fixes: Bug fixes and enhancements related to the Smart Communicator experience.

• SMS platform improvements: Includes bug fixes and enhancements to improve stability, reliability, and
overall messaging performance.

• Improvements and fixes: The Voice Services Portal has been improved to boost overall system
performance, reliability, and security. These enhancements contribute to a smoother and more secure
user experience.

Minor disruptions could be experienced, but not expected.

Hermes, Vertical Solutions, CPaaS, SmartCommunicator, SMS Router, Voice Services Portal


https://docs.intelepeer.com/atmosphere/Content/Home.htm
Jun 18, 19:20 EDT
Jun 26, 2025
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