All Systems Operational
Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
SMS API ? Operational
IBM WATSON ? Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams ? Operational
Firewall Operational
Smart Communicator Operational
10DLC Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
Industry Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Google Services Operational
Amazon Operational
Neustar ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SmartFlows 2.3 Release Jul 18, 2024 20:00 - Jul 19, 2024 00:00 EDT
Message:

• External Web Call OAuth authentication.
• Invert Port Orientation to switch the side on which the action ports appear.
• Percent Routing now accepts variables.
• The History section now records an entry whenever a flow is saved with errors.
• Additional UI enhancements.

No planned service impact during this activity.

Posted on Jul 11, 2024 - 16:43 EDT
External Vulnerability Scans Jul 27, 2024 09:00-21:00 EDT
IntelePeer's Infosec team will be conducting routine external vulnerability scans.

No planned service impact during this activity.

Posted on Jul 11, 2024 - 16:46 EDT
Past Incidents
Jul 17, 2024
Completed - The scheduled maintenance has been completed.
Jul 17, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 00:00 EDT
Scheduled - IntelePeer will be performing maintenance on our Denver Session Border Controller (SBC).
Customers on the Denver SBC with no redundant trunk could experience reduced functionality
during the maintenance.
Customers do have the option to use their redundant trunk during this maintenance, if applicable.

Additionally, Voice Service Portal will be undergoing minor maintenance.
During the maintenance window, access to the portal could be limited.

This should not be service impacting.

Jul 15, 18:46 EDT
Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024
Completed - The scheduled maintenance has been completed.
Jul 11, 20:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 11, 19:00 EDT
Scheduled - Upcoming scheduled maintenance notice

SmartFlow release to address proper call exit handling and adding additional enhancements.
No planned service impact during this activity.

Jul 9, 15:53 EDT
Jul 10, 2024

No incidents reported.

Jul 9, 2024
Completed - The scheduled maintenance has been completed.
Jul 9, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 21:00 EDT
Scheduled - Denver Session Border Controller drive replacement on the alternate node.
No planned service impact.

Jul 9, 11:40 EDT
Jul 8, 2024

No incidents reported.

Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024

No incidents reported.

Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.