All Systems Operational
Communications Automation Platform (CAP)
Operational
Smartflows Automation
Operational
Insights Analytics
Operational
Engage Campaigns
Operational
IntelePeer Portal
Operational
Intelepeer Portal API
Operational
List Management
Operational
AI Hub
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
AI Agents
Operational
Smart Messaging Platform
Operational
SMS
Operational
MMS
Operational
10DLC
Operational
SMS API
Operational
Telecom Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Neustar
Operational
Lumen Toll Free
Operational
Cloud Watchlist
Operational
Deepgram
Operational
Google Services
Operational
Amazon
Operational
IBM WATSON
Operational
test deepgram
Operational
Voice Services
Operational
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
Operational
Switch Number Translations
Operational
Call Authentication API
Operational
CNAM Services
Operational
International Dialing
Operational
Phone Calling (PSTN)
Operational
IntelePeer.com
Operational
MS Teams
Operational
Smart Communicator
Operational
DNS Servers
Operational
VPN Servers
Operational
Infrastructure Component
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CPaaS - Continuation and List Management Aug 20, 2026 20:00 - Aug 21, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• CPaaS - This release includes reliability and performance improvements to the call processing platform. It resolves an issue where call transfers could enter a retry loop after a caller disconnected, ensuring calls are handled cleanly and efficiently. It also includes improvements to call flow processing speed and enhanced integration with AI-powered voice interactions for a more responsive and seamless caller experience.
• List Management - This release includes usability and security enhancements to the List Management platform. It adds timestamp column support, improves user permission controls, and introduces unsaved changes prompts to help prevent accidental data loss. It also enhances data privacy for shared global lists by ensuring users only see their own records.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS,List Management
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Aug 06, 2026 - 16:49 EDT
Release includes the following:
• CPaaS - This release includes reliability and performance improvements to the call processing platform. It resolves an issue where call transfers could enter a retry loop after a caller disconnected, ensuring calls are handled cleanly and efficiently. It also includes improvements to call flow processing speed and enhanced integration with AI-powered voice interactions for a more responsive and seamless caller experience.
• List Management - This release includes usability and security enhancements to the List Management platform. It adds timestamp column support, improves user permission controls, and introduces unsaved changes prompts to help prevent accidental data loss. It also enhances data privacy for shared global lists by ensuring users only see their own records.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS,List Management
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Aug 06, 2026 - 16:49 EDT
External Vulnerability Scans Aug 22, 2026 10:00-18:00 EDT
Upcoming scheduled maintenance notice
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Aug 03, 2026 - 15:08 EDT
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Aug 03, 2026 - 15:08 EDT
Routing Engine Aug 27, 2026 20:00 - Aug 28, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• Routing Engine - IntelePeer will be conducting scheduled maintenance to modernize and strengthen our core routing infrastructure, optimizing call routing performance and reliability to deliver a more efficient and resilient experience for your communications.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Aug 14, 2026 - 10:15 EDT
Release includes the following:
• Routing Engine - IntelePeer will be conducting scheduled maintenance to modernize and strengthen our core routing infrastructure, optimizing call routing performance and reliability to deliver a more efficient and resilient experience for your communications.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Aug 14, 2026 - 10:15 EDT
Important Notice for IntelePeer Voice TLS Certificate on August 27th, 2026 - New Date Requirement Aug 27, 2026 20:00 - Aug 28, 2026 04:00 EDT
Update -
We will be undergoing scheduled maintenance during this time.
Aug 14, 2026 - 10:12 EDT
Aug 14, 2026 - 10:12 EDT
Scheduled -
Message:
To ensure uninterrupted service, we are notifying you of the annual IntelePeer Voice TLS certificate update. The current certificate will expire on August 30, 2026. We ask that all voice customers using the existing certificate load the new certificate on August 27 at 6:00 PM MT.
This year’s certificate chain is now available for download through the Voice Services Portal at https://customer.intelepeer.com/.
To access it:
Log in to your account.
Navigate to Help & Support.
Select Download TLS Certificate.
If you encounter any issues, please reach out to us at support@intelepeer.com.
We understand that applying this change may require additional effort on your side, and our team is ready to assist as needed.
If there are any configuration challenges with the new certificate, we recommend temporarily setting the transport service type to TCP until resolved.
We also encourage preloading the new TLS certificate on any supporting platforms ahead of the scheduled change date whenever possible.
Thank you for your partnership.
IntelePeer Operations
Aug 14, 2026 - 10:06 EDT
To ensure uninterrupted service, we are notifying you of the annual IntelePeer Voice TLS certificate update. The current certificate will expire on August 30, 2026. We ask that all voice customers using the existing certificate load the new certificate on August 27 at 6:00 PM MT.
This year’s certificate chain is now available for download through the Voice Services Portal at https://customer.intelepeer.com/.
To access it:
Log in to your account.
Navigate to Help & Support.
Select Download TLS Certificate.
If you encounter any issues, please reach out to us at support@intelepeer.com.
We understand that applying this change may require additional effort on your side, and our team is ready to assist as needed.
If there are any configuration challenges with the new certificate, we recommend temporarily setting the transport service type to TCP until resolved.
We also encourage preloading the new TLS certificate on any supporting platforms ahead of the scheduled change date whenever possible.
Thank you for your partnership.
IntelePeer Operations
Aug 14, 2026 - 10:06 EDT