All Systems Operational

Communications Automation Platform (CAP) Operational
Smartflows Automation Operational
Insights Analytics Operational
Engage Campaigns Operational
IntelePeer Portal Operational
Intelepeer Portal API Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
AI Agents Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON Operational
test deepgram Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal Operational
Switch Number Translations Operational
Call Authentication API Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams Operational
Smart Communicator Operational
DNS Servers Operational
VPN Servers Operational
Infrastructure Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

List Management Jul 30, 2026 20:00 - Jul 31, 2026 04:00 EDT

Upcoming scheduled maintenance notice

Release includes the following:

• List Management - This update introduces new column types and enhanced filtering capabilities to the List Management platform. Users can now store and filter data by date and structured data formats, and take advantage of improved search accuracy across list columns for a more powerful and flexible list management experience.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


List Management

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jul 27, 2026 - 18:34 EDT

Jul 30, 2026

No incidents reported today.

Jul 29, 2026

No incidents reported.

Jul 28, 2026

No incidents reported.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

External Vulnerability Scans
Completed - The scheduled maintenance has been completed.
Jul 25, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 25, 10:00 EDT
Scheduled - Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Jul 10, 15:19 EDT

Jul 24, 2026

SMS and AI Hub
Completed - The scheduled maintenance has been completed.
Jul 24, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• SMS - This update includes improvements to the accuracy and reliability of SMS message delivery reporting. It resolves an issue where delivery receipts were returning an unknown status, ensuring customers receive accurate and consistent delivery confirmations for their outbound messages.

• AI Hub - This update includes a usability improvement to the Solutions Hub dashboard, restoring a more intuitive and consistent navigation experience for users accessing their analytics and reporting views.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


SMS, AI Hub

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jul 10, 17:18 EDT

Jul 23, 2026

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

Denver Network
Completed - The scheduled maintenance has been completed.
Jul 19, 13:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 07:00 EDT
Update - We will be undergoing scheduled maintenance during this time.
Jun 26, 12:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

PLEASE READ ACTION MAY BE REQUIRED
As part of IntelePeer’s continued efforts to enhance and modernize our network infrastructure, we will be performing scheduled maintenance at our Denver Data Center.
This maintenance represents the second phase of our broader data center update and modernization initiative.

Maintenance Details:

Date: Sunday, July 19th, 2026
Time: 7:00 AM – 1:00 PM EST
Impact: Intermittent service impact for voice services utilizing our Denver Data Center

During this maintenance window, customers utilizing voice services routed through our Denver Data Center may experience intermittent service interruptions. To minimize potential impact and for customers who require 24hr availability, we strongly encourage the utilization of redundant voice trunking or alternate routing options where available.

For customers with redundant trunk configurations already in place, any impact is expected to be minimal, if any, as traffic should automatically fail over to these alternate paths during the maintenance window.

Our teams will be closely monitoring all systems throughout the maintenance and will work to promptly address any issues that may arise.

We appreciate your understanding and cooperation as we work to improve the reliability and performance of our services. If you have any questions or need assistance preparing for this maintenance, please contact our support team at +1 (866) 780-8639 or support@intelepeer.ai

Thank you for your partnership.
IntelePeer Operations


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


Denver Switch

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jun 8, 15:55 EDT

Jul 18, 2026

No incidents reported.

Jul 17, 2026

Core Infrastructure
Completed - The scheduled maintenance has been completed.
Jul 17, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

• Core Infrastructure - IntelePeer will be performing scheduled maintenance to upgrade and modernize our internal service routing infrastructure. This update continues our ongoing platform modernization effort to improve overall reliability, resilience, and performance across our core network and application services. All work will be performed with full redundancy in place to ensure uninterrupted service throughout the maintenance window.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Jul 6, 16:48 EDT

Jul 16, 2026

AI Agents, List Management and Mixins
Completed - The scheduled maintenance has been completed.
Jul 16, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

• AI Agents - This release resolves an issue where audio from a previous caller interaction could carry over into the next conversation, ensuring clean and accurate processing of each call. It also includes improvements to text-to-speech handling and AI voice flow continuity to deliver a more reliable and seamless caller experience.

• List Management - This update includes performance and usability improvements to the List Management platform, including faster page load times and enhanced admin controls that allow authorized users to manage private lists more efficiently.

• Mixins - This update includes an upgrade to the underlying Python SDK powering the Mixins service, improving overall platform compatibility, reliability, and long-term maintainability of automation workflow processing.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


AI Agents,List Management,Mixins

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jul 10, 18:58 EDT
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