All Systems Operational
Communications Automation Platform (CAP)
Operational
Smartflows Automation
Operational
Insights Analytics
Operational
Engage Campaigns
Operational
IntelePeer Portal
Operational
Intelepeer Portal API
Operational
List Management
Operational
AI Hub
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
AI Agents
Operational
Smart Messaging Platform
Operational
SMS
Operational
MMS
Operational
10DLC
Operational
SMS API
Operational
Telecom Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Neustar
Operational
Lumen Toll Free
Operational
Cloud Watchlist
Operational
Deepgram
Operational
Google Services
Operational
Amazon
Operational
IBM WATSON
Operational
test deepgram
Operational
Voice Services
Operational
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
Operational
Switch Number Translations
Operational
Call Authentication API
Operational
CNAM Services
Operational
International Dialing
Operational
Phone Calling (PSTN)
Operational
IntelePeer.com
Operational
MS Teams
Operational
Smart Communicator
Operational
DNS Servers
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
CPaaS, Mixins, Voice Services Portal, SmartFlows, Vertical UI and DNS Servers Feb 26, 2026 20:00 - Feb 27, 2026 04:00 EST
Upcoming scheduled maintenance notice
Release includes the following:
• CPaaS - This maintenance delivers continued improvements across call handling, telemetry, and reliability. It also increases buffer capacity across CPaaS and AGI processing paths to improve throughput, call quality, and overall platform stability
• Mixins - This update simplifies the AI Hub Service URL pattern to create a more consistent and predictable structure across services. Standardizing these endpoints reduces configuration complexity, minimizes integration errors, improves troubleshooting, and better aligns service patterns with broader platform standards to support future enhancements and integrations
• Voice Services Portal - This release makes it easier to understand what’s included in your subscriptions and how your products are enabled. The Portal will now clearly show the telephone numbers (TNs) included with SmartAgent and SmartOffice, along with any additional numbers you’ve purchased, so you can quickly see your total capacity in one place.
• SmartFlows - This release refines action labels used by Managed Services to improve clarity and consistency, making flows easier to configure and manage while reducing support overhead. It also includes UI work related to enhanced voice capabilities across several flow actions.
• Vertical UI - This release improves platform stability and consistency by enhancing proxy telemetry for better visibility, strengthening payload propagation, and refining SmartFlows integration with the new reusable agent framework. It also improves vendor timeout handling and continues standardizing DSO-related processing, with select planned DSO updates deferred.
• DNS Servers - Maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS,Mixins,Voice Services Portal,SmartFlows,Vertical UI and DNS Servers
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Feb 17, 2026 - 12:03 EST
Release includes the following:
• CPaaS - This maintenance delivers continued improvements across call handling, telemetry, and reliability. It also increases buffer capacity across CPaaS and AGI processing paths to improve throughput, call quality, and overall platform stability
• Mixins - This update simplifies the AI Hub Service URL pattern to create a more consistent and predictable structure across services. Standardizing these endpoints reduces configuration complexity, minimizes integration errors, improves troubleshooting, and better aligns service patterns with broader platform standards to support future enhancements and integrations
• Voice Services Portal - This release makes it easier to understand what’s included in your subscriptions and how your products are enabled. The Portal will now clearly show the telephone numbers (TNs) included with SmartAgent and SmartOffice, along with any additional numbers you’ve purchased, so you can quickly see your total capacity in one place.
• SmartFlows - This release refines action labels used by Managed Services to improve clarity and consistency, making flows easier to configure and manage while reducing support overhead. It also includes UI work related to enhanced voice capabilities across several flow actions.
• Vertical UI - This release improves platform stability and consistency by enhancing proxy telemetry for better visibility, strengthening payload propagation, and refining SmartFlows integration with the new reusable agent framework. It also improves vendor timeout handling and continues standardizing DSO-related processing, with select planned DSO updates deferred.
• DNS Servers - Maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS,Mixins,Voice Services Portal,SmartFlows,Vertical UI and DNS Servers
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Feb 17, 2026 - 12:03 EST
CPaaS Mar 5, 2026 20:00 - Mar 6, 2026 00:00 EST
Upcoming scheduled maintenance notice
Release includes the following:
• CPaaS - This upcoming maintenance continues our ongoing improvements to call handling, telemetry, and overall platform resiliency. As part of this effort, key components will be upgraded and underlying services updated to further enhance performance and fault tolerance. Buffer capacity will also be increased across CPaaS and AGI processing paths to support higher throughput, improve call quality, and strengthen overall platform stability.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Feb 20, 2026 - 12:32 EST
Release includes the following:
• CPaaS - This upcoming maintenance continues our ongoing improvements to call handling, telemetry, and overall platform resiliency. As part of this effort, key components will be upgraded and underlying services updated to further enhance performance and fault tolerance. Buffer capacity will also be increased across CPaaS and AGI processing paths to support higher throughput, improve call quality, and strengthen overall platform stability.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
CPaaS
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Feb 20, 2026 - 12:32 EST
Chicago Data Center Mar 29, 2026 00:00-06:00 EDT
PLEASE READ ACTION MAY BE REQUIRED
As part of IntelePeer’s continued efforts to enhance and modernize our network infrastructure, we will be performing scheduled maintenance at our Chicago Data Center. This maintenance represents the second phase of our broader data center update and modernization initiative. Similar maintenances will be scheduled later this year for our Denver and Dallas data centers, which will be communicated separately.
Maintenance Details:
Date: Sunday, March 29th, 2026
Time: 12:00 AM – 6:00 AM EST
Impact: Intermittent service impact for voice services utilizing our Chicago Data Center
During this maintenance window, customers utilizing voice services routed through our Chicago Data Center may experience intermittent service interruptions. To minimize potential impact and for customers who require 24hr availability, we strongly encourage the utilization of redundant voice trunking or alternate routing options where available.
For customers with redundant trunk configurations already in place, any impact is expected to be minimal, if any, as traffic should automatically fail over to these alternate paths during the maintenance window.
Our teams will be closely monitoring all systems throughout the maintenance and will work to promptly address any issues that may arise.
We appreciate your understanding and cooperation as we work to improve the reliability and performance of our services. If you have any questions or need assistance preparing for this maintenance, please contact our support team at +1 (866) 780-8639 or support@intelepeer.ai
Thank you for your partnership.
IntelePeer Operations
Posted on Feb 20, 2026 - 17:12 EST
As part of IntelePeer’s continued efforts to enhance and modernize our network infrastructure, we will be performing scheduled maintenance at our Chicago Data Center. This maintenance represents the second phase of our broader data center update and modernization initiative. Similar maintenances will be scheduled later this year for our Denver and Dallas data centers, which will be communicated separately.
Maintenance Details:
Date: Sunday, March 29th, 2026
Time: 12:00 AM – 6:00 AM EST
Impact: Intermittent service impact for voice services utilizing our Chicago Data Center
During this maintenance window, customers utilizing voice services routed through our Chicago Data Center may experience intermittent service interruptions. To minimize potential impact and for customers who require 24hr availability, we strongly encourage the utilization of redundant voice trunking or alternate routing options where available.
For customers with redundant trunk configurations already in place, any impact is expected to be minimal, if any, as traffic should automatically fail over to these alternate paths during the maintenance window.
Our teams will be closely monitoring all systems throughout the maintenance and will work to promptly address any issues that may arise.
We appreciate your understanding and cooperation as we work to improve the reliability and performance of our services. If you have any questions or need assistance preparing for this maintenance, please contact our support team at +1 (866) 780-8639 or support@intelepeer.ai
Thank you for your partnership.
IntelePeer Operations
Posted on Feb 20, 2026 - 17:12 EST