All Systems Operational

Communications Automation Platform (CAP) Operational
Smartflows Automation Operational
Insights Analytics Operational
Engage Campaigns Operational
IntelePeer Portal Operational
Intelepeer Portal API Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
AI Agents Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON Operational
test deepgram Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal Operational
Switch Number Translations Operational
Call Authentication API Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams Operational
Smart Communicator Operational
DNS Servers Operational
VPN Servers Operational
Infrastructure Component Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Voice Services Portal and Routing Engine Nov 12, 2026 20:00 - Nov 13, 2026 04:00 EST

Upcoming scheduled maintenance notice

Release includes the following:

• Voice Services Portal - This release includes security, reliability, and usability improvements to the portal. It strengthens access control enforcement to ensure user permissions are applied consistently across all portal actions, and includes a fix to ensure voice service settings remain accurate and in sync when routing changes are made across multiple numbers. It also includes usability improvements to the portal administration experience for a more consistent and reliable workflow.

• Routing Engine - IntelePeer will be performing a network update on Session Router infrastructure in our Dallas data center to support enhanced call monitoring and diagnostics capabilities. This work is part of our ongoing commitment to improving network visibility, reliability, and operational performance. All work will be performed with full redundancy in place to ensure uninterrupted service throughout the maintenance window.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

Posted on Oct 30, 2026 - 18:31 EDT

External Vulnerability Scans Nov 21, 2026 10:00-18:00 EST

Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

Posted on Oct 30, 2026 - 18:28 EDT

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

Completed - The scheduled maintenance has been completed.
Nov 6, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 5, 20:00 EST
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• List Management - This release includes performance and data management improvements to the List Management platform. It introduces more efficient record counting to improve responsiveness when working with large lists and adds enhanced data lifecycle controls to give administrators greater flexibility in how list records are managed and maintained. No service impact is expected during this update.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

Nov 2, 15:41 EST

Nov 5, 2026

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.