All Systems Operational
Communications Automation Platform (CAP)
Operational
Smartflows Automation
Operational
Insights Analytics
Operational
Engage Campaigns
Operational
IntelePeer Portal
Operational
Intelepeer Portal API
Operational
List Management
Operational
AI Hub
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
AI Agents
Operational
Smart Messaging Platform
Operational
SMS
Operational
MMS
Operational
10DLC
Operational
SMS API
Operational
Telecom Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Neustar
Operational
Lumen Toll Free
Operational
Cloud Watchlist
Operational
Deepgram
Operational
Google Services
Operational
Amazon
Operational
IBM WATSON
Operational
test deepgram
Operational
Voice Services
Operational
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
Operational
Switch Number Translations
Operational
Call Authentication API
Operational
CNAM Services
Operational
International Dialing
Operational
Phone Calling (PSTN)
Operational
IntelePeer.com
Operational
MS Teams
Operational
Smart Communicator
Operational
DNS Servers
Operational
VPN Servers
Operational
Infrastructure Component
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Routing Engine Sep 9, 2026 20:00 - Sep 10, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• Routing Engine - IntelePeer will be performing scheduled maintenance to upgrade core provisioning and routing infrastructure to a more modern and secure platform. This work is part of our ongoing commitment to improving overall system reliability, performance, and long-term stability of our network services.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Aug 28, 2026 - 16:18 EDT
Release includes the following:
• Routing Engine - IntelePeer will be performing scheduled maintenance to upgrade core provisioning and routing infrastructure to a more modern and secure platform. This work is part of our ongoing commitment to improving overall system reliability, performance, and long-term stability of our network services.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Aug 28, 2026 - 16:18 EDT
CPaaS Sep 10, 2026 20:00 - Sep 11, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• CPaaS - This release includes reliability and stability improvements to the call processing platform. It resolves an issue that could cause instability during high-volume endpoint activity and ensures call flows gracefully handle incomplete routing configurations. It also includes improvements to the availability and accessibility of call recordings.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Aug 28, 2026 - 16:19 EDT
Release includes the following:
• CPaaS - This release includes reliability and stability improvements to the call processing platform. It resolves an issue that could cause instability during high-volume endpoint activity and ensures call flows gracefully handle incomplete routing configurations. It also includes improvements to the availability and accessibility of call recordings.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Aug 28, 2026 - 16:19 EDT
CPaaS continuation, Voice Services Portal, Smart Communicator, AI Agents, and SMS Routers Sep 17, 2026 20:00 - Sep 18, 2026 04:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• CPaaS continuation - This release includes reliability and stability improvements to the call processing platform. It resolves an issue that could cause instability during high-volume endpoint activity and ensures call flows gracefully handle incomplete routing configurations. It also includes improvements to the availability and accessibility of call recordings.
• Voice Services Portal - This release includes usability and reliability improvements to the Voice Services Portal, enhancing the overall stability and performance of the platform for a more consistent user experience.
• Smart Communicator - This release includes reliability and usability improvements to the messaging experience. It resolves an issue where deleting older messages could result in an error, ensures the message restore feature works correctly within the expected recovery window, and addresses the GIF picker functionality for a more complete and reliable messaging experience.
• AI Agents - This release includes enhancements to the AI voice agent's integration with healthcare practice management systems, improving the accuracy of appointment status reporting and patient lookup across multiple vendors. It also adds support for collecting and saving insurance information during new patient scheduling, and includes reliability improvements to prescription refill processing for a more seamless patient experience.
• SMS - This update includes improvements to the accuracy and reliability of SMS message delivery reporting. It resolves an issue where delivery receipts were returning an unknown status, ensuring customers receive accurate and consistent delivery confirmations for their outbound messages.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 04, 2026 - 18:25 EDT
Release includes the following:
• CPaaS continuation - This release includes reliability and stability improvements to the call processing platform. It resolves an issue that could cause instability during high-volume endpoint activity and ensures call flows gracefully handle incomplete routing configurations. It also includes improvements to the availability and accessibility of call recordings.
• Voice Services Portal - This release includes usability and reliability improvements to the Voice Services Portal, enhancing the overall stability and performance of the platform for a more consistent user experience.
• Smart Communicator - This release includes reliability and usability improvements to the messaging experience. It resolves an issue where deleting older messages could result in an error, ensures the message restore feature works correctly within the expected recovery window, and addresses the GIF picker functionality for a more complete and reliable messaging experience.
• AI Agents - This release includes enhancements to the AI voice agent's integration with healthcare practice management systems, improving the accuracy of appointment status reporting and patient lookup across multiple vendors. It also adds support for collecting and saving insurance information during new patient scheduling, and includes reliability improvements to prescription refill processing for a more seamless patient experience.
• SMS - This update includes improvements to the accuracy and reliability of SMS message delivery reporting. It resolves an issue where delivery receipts were returning an unknown status, ensuring customers receive accurate and consistent delivery confirmations for their outbound messages.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Posted on Sep 04, 2026 - 18:25 EDT