All Systems Operational
Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
SMS API ? Operational
IBM WATSON ? Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams ? Operational
Firewall Operational
Smart Communicator Operational
10DLC Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
Industry Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Google Services Operational
Amazon Operational
Neustar ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
SmartFlows v2.5 and CPaaS 3.0 Releases Sep 12, 2024 20:00 - Sep 13, 2024 02:00 EDT
Upcoming scheduled maintenance notice

SmartFlows v2.5 Release includes the following:

• Adjustments to viewing and editing privileges.

• Added "Zoom to Fit" button to center all actions on the board and $DateTime.currentDate now
available in the Configurations Panel.


CPaaS 3.0 Release includes the following:

• Platform and functionality optimizations.

• This will include UI and TTS enhancements, along with minor bug fixes.


Minor disruptions could be experienced.

Posted on Sep 09, 2024 - 19:39 EDT
Past Incidents
Sep 11, 2024

No incidents reported today.

Sep 10, 2024

No incidents reported.

Sep 9, 2024

No incidents reported.

Sep 8, 2024

No incidents reported.

Sep 7, 2024

No incidents reported.

Sep 6, 2024
Completed - The scheduled maintenance has been completed.
Sep 6, 02:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 20:00 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

SmartCommunicator v2.5 Release includes the following:

• Our SmartCommunicator platform will be undergoing routine maintenance and updates to ensure
optimal performance and reliability.

• Adding additional UI enhancements to improve your service.


Voice Services Release includes the following:

• Our Voice Services Portal will be undergoing routine maintenance and updates to ensure
optimal performance and reliability.

• These updates will include the latest features and improvements to enhance your
experience.

Minor disruptions could be experienced.

Aug 30, 18:44 EDT
Sep 5, 2024
Sep 4, 2024

No incidents reported.

Sep 3, 2024

No incidents reported.

Sep 2, 2024

No incidents reported.

Sep 1, 2024

No incidents reported.

Aug 31, 2024

No incidents reported.

Aug 30, 2024

No incidents reported.

Aug 29, 2024
Completed - The scheduled maintenance has been completed.
Aug 29, 15:36 EDT
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• Updates will support Admin, Manager, and Member roles.

• Future features will enable admins to handle user onboarding and application
permissions through the Administrator tab.

• New APIs will be introduced to manage user roles.


No planned service impact during this activity.

Aug 22, 16:45 EDT
Aug 28, 2024

No incidents reported.