All Systems Operational
Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API ? Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar ? Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON ? Operational
test deepgram ? Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams ? Operational
Smart Communicator Operational
DNS Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
IntelePeer Components Feb 20, 2025 20:00 - Feb 21, 2025 02:00 EST
Upcoming scheduled maintenance notice

Release includes the following:

• Enhanced Reporting and Customization for SmartFlows, along with some bug fixes
and enhancements.

• Our voice services portal will be undergoing a performance update to ensure
optimal efficiency and reliability, targeting a specific customer billing
segment.

• API enhancements are being introduced to increase performance and reliability.


No planned service impact during this activity.

SmartFlows v2.12, Voice Portal v2.7, IntelePeer Routing Engine and API

https://docs.intelepeer.com/atmosphere/Content/Home.htm

Posted on Feb 06, 2025 - 18:09 EST
Past Incidents
Feb 18, 2025

No incidents reported today.

Feb 17, 2025

No incidents reported.

Feb 16, 2025

No incidents reported.

Feb 15, 2025

No incidents reported.

Feb 14, 2025
Completed - The scheduled maintenance has been completed.
Feb 14, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:01 EST
Scheduled - Upcoming scheduled maintenance notice

• Improvements and fixes: Bug fixes and enhancements for the Engage platform.

• Improvements and fixes: Bug fixes and enhancements for CPaaS Mixins.


No planned service impact during this activity.


https://docs.intelepeer.com/atmosphere/Content/Home.htm

Feb 6, 18:27 EST
Completed - The scheduled maintenance has been completed.
Feb 14, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 20:00 EST
Scheduled - Message:

Upcoming scheduled maintenance notice

Release includes the following:

• Enhanced delivery receipt functionality provides better insights into SMS
delivery at the carrier level.

• Users can see not only if a message was delivered but also which carrier received it
(e.g., AT&T, T-Mobile, Verizon).

• When available, the termination country of the message is also included.

• Updates to Menu Tree action and agents.

No planned service impact during this activity.


https://docs.intelepeer.com/atmosphere/Content/Home.htm

Feb 6, 18:15 EST
Feb 13, 2025
Feb 12, 2025

No incidents reported.

Feb 11, 2025

No incidents reported.

Feb 10, 2025

No incidents reported.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025
Completed - The scheduled maintenance has been completed.
Feb 7, 02:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 20:00 EST
Scheduled - Message:

Upcoming scheduled maintenance notice

Release includes the following:

• Our voice services portal will be undergoing a performance update to ensure
optimal efficiency and reliability, targeting our 10DLC product.

• This update will include the latest features and improvements to enhance your experience and
continued improvement of IntelePeer's servers.

• Improvements and fixes: Bug fixes and enhancements for a smoother experience in the Voice
Services Portal.

Minor disruptions could be experienced, but not expected.


https://docs.intelepeer.com/atmosphere/Content/Home.htm

Jan 24, 17:50 EST
Feb 6, 2025
Feb 5, 2025

No incidents reported.

Feb 4, 2025

No incidents reported.