All Systems Operational
Communications Automation Platform (CAP)
Operational
Smartflows Automation
?
Operational
Insights Analytics
?
Operational
Engage Campaigns
?
Operational
IntelePeer Portal
?
Operational
Intelepeer Portal API
?
Operational
List Management
Operational
SMS API
?
Operational
IBM WATSON
?
Operational
Intelepeer LLM
Operational
Open AI
Operational
Azure Service
Operational
Voice Services
Operational
Chicago Switch
Operational
Dallas Switch
Operational
Denver Switch
Operational
Voice Services Portal
?
Operational
Switch Number Translations
?
Operational
Call Authentication API
?
Operational
CNAM Services
Operational
International Dialing
Operational
IntelePeer.com
Operational
MS Teams
?
Operational
Firewall
Operational
Smart Communicator
Operational
10DLC
Operational
Industry Watchlist
Operational
Verizon Networks
Operational
AT&T
Operational
T-Mobile
Operational
Google Services
Operational
Amazon
Operational
Neustar
?
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Voice Services Portal and SmartFlows Release
Apr 25, 2024 20:00 - Apr 26, 2024 02:00 EDT
Message:
Upcoming scheduled maintenance notice
Voice Services Release includes the following:
• New Home pages specific to SmartProducts subscriptions.
• Ability to create SmartProduct-specific packages.
SmartFlows Release includes the following:
• Added SmartProduct functionality enhancements when initiating a new SmartFlow.
• Ability to choose the desired SmartProduct type.
• GenAI IVA (Intelligent Virtual Agent) is now available in the Intelligent Assistant section for
SmartAgent and SmartOffice Diamond customers.
• Update to the Deployed SmartAgents table on the Flows page to represent the SmartProducts.
No planned service impact during this activity
Posted on Apr 12, 2024 - 17:41 EDT
Upcoming scheduled maintenance notice
Voice Services Release includes the following:
• New Home pages specific to SmartProducts subscriptions.
• Ability to create SmartProduct-specific packages.
SmartFlows Release includes the following:
• Added SmartProduct functionality enhancements when initiating a new SmartFlow.
• Ability to choose the desired SmartProduct type.
• GenAI IVA (Intelligent Virtual Agent) is now available in the Intelligent Assistant section for
SmartAgent and SmartOffice Diamond customers.
• Update to the Deployed SmartAgents table on the Flows page to represent the SmartProducts.
No planned service impact during this activity
Posted on Apr 12, 2024 - 17:41 EDT
SmartFlows Code 2.5 Release
May 2, 2024 20:00 - May 3, 2024 02:00 EDT
Upcoming scheduled maintenance notice
Release includes the following:
• Better memory management
• More resiliency on Engage campaigns
• Reporting updates to improve correlation of ADR exits and MDRs
No planned service impact during this activity
Posted on Apr 25, 2024 - 16:31 EDT
Release includes the following:
• Better memory management
• More resiliency on Engage campaigns
• Reporting updates to improve correlation of ADR exits and MDRs
No planned service impact during this activity
Posted on Apr 25, 2024 - 16:31 EDT
External Vulnerability Scans
May 18, 2024 09:00-21:00 EDT
IntelePeer's Infosec team will be conducting routine external vulnerability scans.
No planned service impact.
Posted on Apr 25, 2024 - 16:47 EDT
No planned service impact.
Posted on Apr 25, 2024 - 16:47 EDT