All Systems Operational

Communications Automation Platform (CAP) Operational
Smartflows Automation Operational
Insights Analytics Operational
Engage Campaigns Operational
IntelePeer Portal Operational
Intelepeer Portal API Operational
List Management Operational
AI Hub Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
AI Agents Operational
Smart Messaging Platform Operational
SMS Operational
MMS Operational
10DLC Operational
SMS API Operational
Telecom Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Neustar Operational
Lumen Toll Free Operational
Cloud Watchlist Operational
Deepgram Operational
Google Services Operational
Amazon Operational
IBM WATSON Operational
test deepgram Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal Operational
Switch Number Translations Operational
Call Authentication API Operational
CNAM Services Operational
International Dialing Operational
Phone Calling (PSTN) Operational
IntelePeer.com Operational
MS Teams Operational
Smart Communicator Operational
DNS Servers Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

CPaaS and DNS Servers Feb 19, 2026 20:00 - Feb 20, 2026 04:00 EST

Upcoming scheduled maintenance notice

Release includes the following:

• CPaaS - This release continues the previous update by enhancing logging and telemetry for more consistent end-to-end visibility and faster troubleshooting, while increasing CPaaS and AGI buffer capacity to improve throughput, call quality, and overall reliability.

• DNS Servers - Maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

CPaaS, DNS Servers

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Jan 23, 2026 - 18:17 EST

Chicago Switch Feb 20, 2026 01:00-05:00 EST

Upcoming scheduled maintenance notice

• Chicago Switch - Chicago HD drive replacement on the alternate node. No planned service impact during this activity. All systems will continue to operate normally, and the team will monitor the environment to ensure full stability throughout the maintenance.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


Chicago Switch

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted on Feb 05, 2026 - 16:51 EST

External Vulnerability Scans Feb 21, 2026 10:00-18:00 EST

Upcoming scheduled maintenance notice

IntelePeer's Infosec team will be conducting routine external vulnerability scans.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


IntelePeer.com
Posted on Jan 23, 2026 - 18:18 EST
Feb 16, 2026

No incidents reported today.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026
CPaaS, Hermes, List Management, Voice Services Portal and DNS Servers
Completed - The scheduled maintenance has been completed.
Feb 13, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 20:00 EST
Scheduled - Release includes the following:

• CPaaS - This update strengthens the CPaaS platform through improved logging and telemetry, ensuring system activity is captured more consistently end to end for better visibility and faster troubleshooting. It also increases buffer capacity across CPaaS and AGI processing paths to improve throughput, call quality, and overall reliability.

• Hermes - This update introduces an initial set of dynamic text-to-speech controls, allowing speech to be slowed down or sped up as needed. It also improves error messaging and closed captioning, adds clearer speech usage metrics for better operational visibility, and includes minor fixes to improve overall stability and reliability.

• List Management - This update includes backend compatibility improvements, stronger validation to properly handle special characters, and enhancements to support the new Portal experience. Together, these changes ensure smoother editing, safer navigation, and a more reliable user experience when working with lists.

• Voice Services Portal - These enhancements streamline service URL patterns, enable more seamless real-time communication between platform components, and improve logging accuracy to deliver clearer visibility, easier diagnostics, and stronger overall platform stability.

• DNS Servers - Maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


CPaaS, Hermes, List Management, Voice Services Portal and DNS Servers

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jan 23, 18:14 EST
Feb 12, 2026
Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
DNS Servers
Completed - The scheduled maintenance has been completed.
Feb 6, 04:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 20:00 EST
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• DNS Servers - Maintenance updates DNS routing and adds public resolvers to improve reliability and resolution performance. This work will be performed with full redundancy in place to minimize any service disruption.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


DNS Servers

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jan 16, 15:07 EST
Feb 5, 2026
Feb 4, 2026
CPaaS
Completed - The scheduled maintenance has been completed.
Feb 4, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 20:00 EST
Scheduled - Upcoming scheduled maintenance notice

Release includes the following:

• CPaaS - This update delivers a range of improvements to enhance system reliability, observability, and performance. Key changes include migration to updated monitoring functionality, enhanced event logging, fixes for action execution and buffer limitations, and multiple bug fixes addressing stability, race conditions, and message handling.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


CPaaS,Mixins

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Jan 30, 10:47 EST
Feb 3, 2026
Feb 2, 2026

No incidents reported.

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