In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 2024 - 09:00 EST
Scheduled - IntelePeer's Infosec team will be conducting routine external vulnerability scans.
No planned service impact.

Feb 24, 2024 09:00-21:00 EST
Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
SMS API ? Operational
IBM WATSON ? Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
IntelePeer.com Under Maintenance
MS Teams ? Operational
Firewall Operational
Smart Communicator Operational
10DLC Operational
Industry Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Google Services Operational
Amazon Operational
Neustar ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Subject: **PLEASE READ** Important Maintenance Notice for March 30, 2024 - Action May Be Required

As part of our commitment to providing you with the highest level of service reliability and performance, we want to inform you about an upcoming maintenance activity scheduled for March 30, 2024.
This maintenance is part of our ongoing efforts to enhance our network infrastructure and ensure its optimal performance.

Impact: This activity is designed with our commitment to minimizing service impact in mind. However, customers on IntelePeer's legacy network may experience brief service interruptions during this period.
To determine if you may be affected, please log into the customer portal (customer.intelepeer.com), navigate to "Packages", and then to "Inventory". At the top click on "trunks" to see a list of your "Intelepeer Trunk Name" trunks.

If your IntelePeer trunk name begins with CHI4, DAL4, DEN4, CHI0 or DAL0, your service could be impacted.

Preventative Measures:
To ensure uninterrupted service, please verify that your firewall is configured to allow traffic from IntelePeer's IP range: 68.68.112.0/20.
Ensuring these IPs are not blocked by your firewall will help avoid any potential service disruptions during and after the maintenance window.

Need Assistance?
Our Network Operations Center (NOC) support team is standing by to assist with any questions or concerns you may have regarding this maintenance. Should you experience any impact, please do not hesitate to reach out to us at 866-780-8639.

Important Summary:
• If your Intelepeer trunk name begins with CHI4, DAL4, DEN4, CHI0 or DAL0, your service could be impacted.
• Please verify that your firewall is configured to allow traffic from IntelePeer's IP range: 68.68.112.0/20

We thank you for your attention to this matter and for your continued trust in Intelepeer.
Our team is dedicated to ensuring a smooth and transparent process and is here to support you every step of the way.

Warm regards,

Intelepeer Customer Support Team

Posted on Feb 08, 2024 - 17:10 EST
Past Incidents
Feb 24, 2024

Unresolved incident: External Vulnerability Scans.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Completed - The scheduled maintenance has been completed.
Feb 22, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 20:00 EST
Scheduled - Voice Service Portal release will add some additional enhancements. Some of note are: Bulk uploads will be more robust and the inclusion of multiple email addresses for order submission notifications.
No planned service impact.

Feb 22, 16:40 EST
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.