Partially Degraded Service
Communications Automation Platform (CAP) Operational
Smartflows Automation ? Operational
Insights Analytics ? Operational
Engage Campaigns ? Operational
IntelePeer Portal ? Operational
Intelepeer Portal API ? Operational
List Management Operational
SMS API ? Operational
IBM WATSON ? Operational
Intelepeer LLM Operational
Open AI Operational
Azure Service Operational
Voice Services Operational
Chicago Switch Operational
Dallas Switch Operational
Denver Switch Operational
Voice Services Portal ? Operational
Switch Number Translations ? Operational
Call Authentication API ? Operational
CNAM Services Operational
International Dialing Operational
IntelePeer.com Operational
MS Teams ? Operational
Firewall Operational
Smart Communicator Operational
10DLC Degraded Performance
Industry Watchlist Operational
Verizon Networks Operational
AT&T Operational
T-Mobile Operational
Google Services Operational
Amazon Operational
Neustar ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Smartflow release will add additional enhancements to include second phase of Engage Campaign IDs, Managed Solutions Requests and SmartAgent.
No planned service impact.

Posted on Nov 30, 2023 - 16:20 EST
Smartflow release will add additional enhancements to include final phase of Engage Campaign IDs, Managed Solutions Requests and SmartAgent.
No planned service impact.

Posted on Nov 30, 2023 - 16:22 EST
Past Incidents
Dec 9, 2023

No incidents reported today.

Dec 8, 2023

No incidents reported.

Dec 7, 2023

No incidents reported.

Dec 6, 2023

No incidents reported.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023

No incidents reported.

Nov 30, 2023
Completed - The scheduled maintenance has been completed.
Nov 30, 22:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 20:00 EST
Scheduled - Smartflow release will improve DMTF recognition and an upgrade to PCI environment capacity.
No planned service impact.

Nov 30, 16:17 EST
Nov 29, 2023
Completed - The scheduled maintenance has been completed.
Nov 29, 00:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 20:00 EST
Scheduled - Switch enhancements at our Dallas and Chicago locations for REFER, TLS and X-SID headers.
No planned service impact.

Nov 20, 15:08 EST
Nov 28, 2023
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.