• SMS - This update includes improvements to the accuracy and reliability of SMS message delivery reporting. It resolves an issue where delivery receipts were returning an unknown status, ensuring customers receive accurate and consistent delivery confirmations for their outbound messages.
• AI Hub - This update includes a usability improvement to the Solutions Hub dashboard, restoring a more intuitive and consistent navigation experience for users accessing their analytics and reporting views.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.