• Hermes – Enhancements include new performance metrics, updates to experimental features, and fixes such as language detection to strengthen overall stability. This release also lifts previous character limits, improves handling of complex data, and enhances tracking for more reliable and consistent processing, even in error or timeout scenarios.
• Data & Insights – Expanded data enrichment and role-based features provide better visibility and more control. These updates make it easier to manage access and gain stronger insights.
• CPaaS – Monitoring capabilities have been expanded with new telemetry data and improved traceability across the platform. Updates also enhance integration performance, improve data handling, and strengthen workflow reliability.
• SMS VMs – Some SMS VMs are being migrated to upgraded infrastructure with full redundancy in place. This ensures there will be no service disruption during the migration while improving.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. Intelepeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.