Voice Services Portal and SmartFlows Release
Scheduled Maintenance Report for IntelePeer StatusPage
The scheduled maintenance has been completed.
Posted Apr 26, 2024 - 02:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 25, 2024 - 20:00 EDT

Upcoming scheduled maintenance notice

Voice Services Release includes the following:

• New Home pages specific to SmartProducts subscriptions.
• Ability to create SmartProduct-specific packages.

SmartFlows Release includes the following:

• Added SmartProduct functionality enhancements when initiating a new SmartFlow.
• Ability to choose the desired SmartProduct type.
• GenAI IVA (Intelligent Virtual Agent) is now available in the Intelligent Assistant section for
SmartAgent and SmartOffice Diamond customers.
• Update to the Deployed SmartAgents table on the Flows page to represent the SmartProducts.

No planned service impact during this activity
Posted Apr 12, 2024 - 17:41 EDT
This scheduled maintenance affected: Communications Automation Platform (CAP) (Smartflows Automation) and Voice Services (Voice Services Portal).