Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 26, 2025 - 20:00 EDT
Scheduled
Upcoming scheduled maintenance notice
Release includes the following:
• Enhanced Reporting Action – The Available Variables section is now positioned at the top of the Configurations Panel for easier metric management, and the KPI drop-down list is optimized for efficient data access. The Labels input has been removed to streamline the workflow.
• Bug Fixes & UI Improvements – Resolved cursor inconsistencies in the Audio Settings pop-up, ensured seamless functionality on the Metadata and Metrics page for smaller browser windows, and improved pagination on the Flows page for accurate display updates when copying flows. Also, addressed issues with the Menu Trees and DTMF.
• Optimized User Experience – Refinements enhance usability, providing a smoother, more intuitive interface with improved accessibility and efficiency across reporting and workflow management.
• Switched Number Translation – Now available exclusively for Microsoft Teams-only customers.
• Enhanced SmartAgent Ordering – Customers can now order more than five numbers at once.
• List Management Restrictions – Read-only users can no longer make updates.
Minor disruptions could be experienced, but not expected.