Hermes

Scheduled Maintenance Report for IntelePeer StatusPage

Completed

The scheduled maintenance has been completed.
Posted Jan 06, 2026 - 00:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 05, 2026 - 20:00 EST

Scheduled

Upcoming scheduled maintenance notice

Release includes the following:

• Hermes - This update adds a clearer, more reliable DTMF-only mode, allowing keypad input to be collected without voice recognition or barge-in interfering. This update also includes behind-the-scenes improvements to strengthen processing limits and overall system stability.


All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


Hermes

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted Jan 02, 2026 - 18:04 EST
This scheduled maintenance affected: Communications Automation Platform (CAP) (Smartflows Automation).