Routing Engine

Scheduled for May 7, 20:00 EDT - May 8, 04:00 EDT

Scheduled

Upcoming scheduled maintenance notice

Release includes the following:

• IntelePeer will be performing scheduled maintenance to upgrade key components of our call routing infrastructure to a more modern and secure platform. During this window, customers may experience brief interruptions to voice services, and our team will be actively monitoring to ensure a smooth transition.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.

Routing Engine

https://docs.IntelePeer.com/atmosphere/Content/Home.htm

Posted May 04, 2026 - 15:45 EDT

This scheduled maintenance affects: Voice Services (Chicago Switch, Dallas Switch, Denver Switch).