Emergency Break Fix – Engage

Scheduled Maintenance Report for IntelePeer StatusPage

Completed

The scheduled maintenance has been completed.
Posted Jan 21, 2026 - 04:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 21, 2026 - 00:00 EST

Scheduled

Upcoming scheduled maintenance notice

Release includes the following:

• Engage - This maintenance includes updates to retry logic along with improvements across telemetry, data handling, and campaign management to strengthen overall platform reliability. Enhancements provide clearer visibility into system behavior, while UI refinements and targeted campaign fixes help deliver a smoother, more consistent experience for agents and administrators.

All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments, and locations active at all times while the targeted nodes are upgraded. IntelePeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.


Engage

https://docs.IntelePeer.com/atmosphere/Content/Home.htm
Posted Jan 20, 2026 - 15:22 EST
This scheduled maintenance affected: Communications Automation Platform (CAP) (Engage Campaigns).