• Agentic AI - Establishing a dedicated development environment and enhancing system flexibility through improved sub-module functionality and expanded API search capabilities. This update also includes integration of state management tools to strengthen the agent execution framework.
• Data & Insights - Smart Communicator data is now being staged as the first step toward inclusion in Smart Analytics analysis. Workspace structure has also been enhanced to improve navigation, discoverability, and overall usability.
• SmartFlows - This update enhances usability, reliability, and configuration efficiency, including improved error transparency for text-to-speech, flexible multi-PIN support, and stronger KPI data handling. Additional refinements to the UI, language encoding, and configuration validations ensure a smoother and more consistent SmartFlows experience.
• Mixins - Updated to improve performance, consistency, and maintainability. Enhancements include connecting to an upgraded data store, adding support for asynchronous API variable handling, simplifying service API URL structures, and standardizing log date formats for clearer traceability.
• Smart Communicator - This release includes enhancements to Smart Agent capabilities, updates to communication automation packages, and refreshed enablement materials. It also improves platform messaging, refines discovery and objection handling guidance.
All releases and upgrades will be performed gradually across redundant segregated environments, nodes, and locations per our standard Change Management procedures. We have built in redundancy to ensure uninterrupted service—there will be active nodes, environments and locations active at all times while the targeted nodes are upgraded. Intelepeer will always have a roll-back procedure as a standard requirement and will deploy that if there are any issues in our in-process, and post release testing.
Agentic AI,Data & Insights,SmartFlows,Mixins and Smart Communicator